Shipping & Delivery

Shipping & Delivery

Christmas orders placed after 17th December may not arrive in time for Christmas.  All orders placed after 12pm on 22nd December will be shipped on 27th December. 

last shipping dates in time for Christmas:

Last 2nd class order date: 14th December
Last 1st class order date: 17th December
Last international shipping date 7th December 

Don't forget you'll get FREE 1st class postage on all orders over £45. (UK only)

We aim to dispatch all orders within 48 working hours of receiving your order.  Once dispatched the delivery timescales are below (these timescales are not guaranteed and can change at any time.  Please see for latest updates)

Our Royal Mail collection times are Monday - Friday 5pm (excluding bank holidays)

We're always in the office thinking up new ideas and getting your orders ready as quickly as we can.  We even work Sundays and Bank Holidays (yay for you, not so yay for us) which does mean if your order is marked as dispatched out of 'working hours' it will be collected the next working day.

Royal Mail Delivery Timescales (once we've dispatched your order):
1st class: 1 to 3 workings days
2nd class: 3 to 7 working days
Europe:  3 to 10 working days
International: 5 - 10 working days (excluding the time your parcel could be held at customs) 

If you're looking for info on missing orders you can have a look here.  We've also got lots more (boring) information on our terms and conditions page.